Trust & compliance

Built for regulated
Indian calling.

Compliance, security and data residency are built in, not add-ons, so your calling programme stays on the right side of the rules.

The controls

Compliance and security, built in.

The controls regulated Indian calling needs, running in the background on every call.

TRAI DND & consent

Honours DND registries and plays recording-consent disclaimers, in the caller's language, before the conversation starts.

RBI calling windows

Collections calls only run inside compliant IST hours, automatically, so you never call outside the permitted window.

Encrypted by default

Sensitive fields and API keys are encrypted at rest with Fernet, and secrets are redacted from logs and transcripts.

Role-based access

Owner, admin, manager and agent roles, with strict per-tenant data isolation on every query.

India data residency

Your calls and data stay in-region, on infrastructure you can self-host if your policy requires it.

Full audit trail

Every admin action and call outcome is logged, exportable and searchable, with impersonation events tracked.

Data handling

Your data, handled with care.

We collect only what a call needs, keep it in-region, and give you the controls to export or delete it.

Encryption in transit & at rest

Calls and sensitive fields are encrypted end to end; provider keys are stored encrypted and never exposed in the UI.

Retention you control

Transcripts and recordings follow a retention policy you set; audit logs are partitioned and archived automatically.

Secret redaction

Card numbers, OTPs and other secrets are redacted from transcripts and logs while phone and email stay usable.

Self-host option

Run the voice infrastructure on your own cloud, with your own carrier and keys, for full control.

Check the paperwork

Read the terms before you trust the claims.

The data processing agreement, the list of subprocessors and the live platform status are all public. If your security reviewer needs something that is not there, ask us and we will publish it.

Security FAQ

What procurement usually asks.

Where is our data stored?
In-region, on Indian infrastructure. Calls, transcripts and sensitive fields stay in India, and you can self-host the voice infrastructure on your own cloud if your policy requires it.
Do you sign a DPA?
Yes. A Data Processing Agreement is available, along with details on sub-processors, retention and data residency for your security and legal review.
Is it compliant with TRAI and RBI calling rules?
Yes. DND registry handling, recording-consent disclaimers and RBI/IST calling windows run automatically in the background, with a full audit trail of every call and action.
Can we self-host?
Yes. Run the voice infrastructure on your own cloud, with your own carrier, SIP trunk and provider keys, for full control over data and telephony.
How are call recordings and consent handled?
A consent disclaimer is played in the caller's language before recording, secrets like card numbers and OTPs are redacted from transcripts and logs, and recordings follow a retention policy you set.
Who on our team can access the data?
Access is role-based (owner, admin, manager, agent) with strict per-tenant isolation on every query, and every admin action, including impersonation, is logged and exportable.
Start today

Talk to us about your requirements.

Security review, DPA, data residency or self-host, we will walk you through it.

Prefer to talk? Reach us directly +91 922 222 8989

Mon–Sat, 10am–7pm IST

Put AI Call Studio on your phone lines.

Book a 30-minute walkthrough, or call us right now: +91 922 222 8989