Everything a calling team needs,
minus the team.
From the voice your customers hear to the workflow that runs after the call, AI Call Studio is the whole telecalling stack in one place.
Built to sound human and act on the call.
The core of the platform, from the voice your customers hear to what happens after they hang up.
Natural Hinglish, not textbook translation
Agents talk the way people actually talk on the phone: real Hindi-English code-mix, natural pauses, fillers and barge-in. Pick from Hinglish plus 12 Indian languages, and the agent switches to whatever your customer picks up in.
- Hinglish + Hindi, Tamil, Telugu, Marathi, Bengali and more
- Gender-aware grammar and per-agent voice
- Interruptible, real-time turn-taking
A lead agent and specialists, on one call
Complex calls used to mean transfers and repeats. With Agent Teams, a lead agent hands off to specialists mid-conversation, in one voice, so the caller never starts again. When a handoff needs a moment, they hear music rather than dead air.
- Single floor, one shared context
- Auth-gated handoffs on sensitive topics
- Per-agent knowledge, one seamless voice
Decide what happens after every call
Drag-and-drop what happens next: send WhatsApp, fire an SMS, update the CRM, schedule a callback or route to a human. Branch on outcome, template variables from the call, and test a run before you go live.
- WhatsApp, SMS, email and calendar actions
- Branch on disposition, sentiment or score
- Test runs before launch
Grounded answers from your own docs
Upload your policies, catalogues and FAQs. Agents answer from them accurately, on the call, with per-agent knowledge isolation so a specialist only sees what it should.
- PDF, docs and website crawl
- Semantic retrieval on every turn
- Per-agent namespaces
It sounds like a company, not a vacuum
The thing that gives an AI away isn't the voice, it's the silence around it. Put a room behind your agent (a busy call centre, a quiet office, a clinic) and cover the real waits with music, from 13 tunes. Short human pauses stay silent, the way they would with a person.
- 12 background rooms, at a volume you set
- 13 hold-music tunes, including Indian Classical
- Music only after a genuine wait, never on a one-second pause
A colleague picks up. A supervisor listens in.
When a caller asks for a person, the agent rings your colleague's phone and drops them into the same live call, with the context handed over. Meanwhile a supervisor can listen to any call, whisper to the AI without the caller hearing, take over, and hand back.
- Warm transfer onto the caller's existing call
- Listen, whisper, take over, hand back
- No answer means a callback, never a false promise
The rest of the toolkit.
Live monitoring
Watch calls as they happen, with transcript, sentiment, scoring and disposition captured in real time.
Built-in CRM & campaigns
Import leads, launch outbound campaigns and route inbound numbers, all in one place.
Automatic lead scoring
Every conversation is scored and dispositioned so your team calls the hot leads first.
Voicemail & AMD
Detect answering machines, leave the right message, and retry on a schedule that respects the customer.
Analytics
Connect rate, outcomes, latency and cost per conversation, broken down by agent and campaign.
Test before you dial
Rehearse a whole team against AI-played customers, then a live browser call, before a single rupee of telephony is spent.
Call QA on every call
Every call graded against your own quality and policy scorecard, with a review queue for the ones that need a human eye.
Conversation intelligence
See what callers ask about, the objections they raise and the questions your agents miss, then turn the gaps into knowledge.
Number health
Score each outbound number on how well it is being answered, so you rest or rotate it before carriers flag it.
Versions & rollback
Every agent and team keeps a version history. If a change makes it worse, roll back in one click.
Compliance on autopilot
DND handling, consent disclaimers and IST calling windows run quietly in the background.
Your agents get better every week, on purpose.
Most voice AI ships an agent and hopes. Here you rehearse it against hard customers, score every call against your own rubric, coach the gaps, and learn from what people say, so quality compounds instead of drifting.
Rehearse
Practice an agent, or a whole team, against AI-played customers who stall, argue and go off-script, before it ever dials a real person.
Score
Every call, rehearsed or live, is graded against your own quality and policy scorecard. Not a sample of calls. Every one.
Coach
The failures come back as concrete, ready-to-apply fixes to the agent's instructions, so the same mistake does not happen on the next call.
Learn
See what callers actually ask, catch the questions your agents miss, and turn them into knowledge the next conversation answers.
Everything on this page is live today.
Nothing here is a roadmap item. If a capability is listed, you can turn it on in your account this afternoon. What changed and when is on the changelog.
Enterprise-ready, India-compliant.
The controls regulated calling needs, built in, not bolted on.
TRAI DND & consent
Honours DND registries and plays consent disclaimers in the caller's language.
RBI calling windows
Collections calls run only inside compliant IST hours, automatically.
Encrypted & audited
Encryption at rest, secret redaction, role-based access and a full audit trail.
Questions, answered.
Do I need to write code or prompts?
Can it handle both inbound and outbound calls?
Will it work with my CRM and WhatsApp?
How does it stay compliant?
How many calls can it make at once?
Where to go from here
Agent templates
Start from a prompt, greeting and scoring set built for your sector, then edit it.
Read more →Agent teams
One call, several specialists, one voice. See how the handoff works without a transfer.
Read more →How it compares
What a generic voice platform makes you build yourself, and what is already here.
Read more →Put your calling on autopilot.
Spin up your first AI voice agent free. Only pay for the minutes you talk.