A call should not sound like it comes from nowhere
Silence around a voice gives a call away. Put a room behind your agent, from a quiet office to a busy call centre, and play a tune when the caller is really waiting. Short human pauses stay silent.
On every plan- Clinic waiting room
- Volume you set
- Music in a real wait
Dead air costs you the call
An empty line feels wrong
With nothing behind the voice, a caller starts to wonder what they are talking to.
Silence reads as a dropped call
A handoff takes a moment, and a caller who hears nothing says hello twice, then hangs up.
One sound does not suit all
A clinic should not sound like a call centre, and a shop should not sound like an airport.
Setting the sound
Pick a room
Choose a background from the list, or none. It is off until you choose one.
Set the volume
Keep it low enough that the agent stays easy to hear.
Pick a tune
Choose one for the waits, or let each call pick its own.
Listen first
Press play on any room or tune. You hear the sound a caller would hear.
What the caller hears
A room behind the voice, and music only when there is a real wait.
- The preview in your workspace plays the sound itself, made the same way as on a live call.
- The tunes are generated, not licensed, so there is nothing extra to pay for.
A short pause stays silent, the way it would with a person.
What you can set
12 rooms
Quiet office, busy call centre, home, cafe, restaurant, retail store, clinic, market, airport, street traffic, outdoors and rain.
13 tunes
Corporate, Modern, Ambient, Classical, Uplifting, Lo-fi, Jazz, Minimal, Indian Classical, Bossa Nova, Cinematic, Retro Synth and Solo Piano.
When music plays
Only after a real wait, such as a handoff or a transfer ringing. A short pause stays silent, the way it would with a person.
Hold music on or off
It is on by default. Switch it off for an agent or a team.
Per agent or team
Each agent and each team has its own sound.
Who it helps
Brand owners
Calls that sound like your kind of business.
Whoever builds the agents
One less thing that gives the AI away, set in a minute.
Which plan has it, and what it costs
| Plan | Starter₹999 a month | Growth₹2,999 a month | Professional₹7,999 a month | Enterprise₹28,000 a month |
|---|---|---|---|---|
| Rooms and hold music | Included | Included | Included | Included |
Watch out for this
A loud room makes the agent harder to understand, and a caller cannot turn it down. Set the volume low, and listen on a test call before you go live.
It works with these
Sound design: questions
Does music play on every pause?
Can I hear it before I sign up?
Can I use my own music?
Does it work on every voice tier?
Hear what your callers would hear.
Rooms and tunes are on every plan. No charge of their own.