A customer in Assam should hear "apuni", not a Hindi script.
আপোনাৰ customer ৰ লগত অসমীয়াত কথা পাতক।
Newer here, so test it on your own calls first: for reminders, course enquiries and support in Guwahati, Jorhat, Dibrugarh and across Assam.
Early access. Assamese is available, but we have not finished real-call and native-speaker checks. Test it on your own calls before you rely on it.
See Assamese on a guided demo.
The open demo line does not speak Assamese yet. Book a session and we will test it with you on a real call.
Assamese is still new on our platform and awaits more real-call checks. Try it on your own list, with a native speaker listening.
Assamese is available on Standard and Premium voices. There is no ready-made template yet, so you write the script.
Use "apuni" with customers. Write it into every line of your script, including the ones about money.
Assam deserves more than a borrowed language
Businesses often reach Assam in Hindi or English. A call in Assamese is a plain way of showing you meant to speak to this customer.
A different first impression
Assamese is close to Bengali in script and far from Hindi in sound. A customer knows quickly whether a call was made for Assam or just sent there.
Speech changes across the valley
Upper Assam speech is the usual standard. Kamrup and Goalpara speech can differ, so listen for this if your list covers both.
Keep it simple
A newer language is best tested with short, clear sentences. They are easier for a native speaker to check, and easier for a customer to follow.
How the agent soundsনমস্কাৰ। আপোনাৰ order ৰ বিষয়ে call কৰিছোঁ। এতিয়া কথা পাতিব পাৰিমনে?Beyond the state border
Assamese is also understood in parts of Arunachal Pradesh, Meghalaya and Nagaland. Do not assume it fits everyone there. Test your list first.
A good first job to try
A short payment reminder has a clear script and a clear result, which makes it a sensible first test before you try harder calls.
How the agent soundsকোনো কথা নাই। মই WhatsApp ত payment link পঠিয়াই দিছোঁ।Write it with a native speaker
There is no Assamese template to begin from. Ask a native speaker to write your first script, and to listen to your first calls.
Where Assamese calls happen.
ব্ৰহ্মপুত্ৰৰ পাৰৰ পৰা, অসমীয়াতে কথা পাতক।
A guide, placed by rough position. Not to scale and not a map of boundaries.
Mainly spoken in
- Assam
Also spoken in
- Arunachal Pradesh
- Meghalaya
- Nagaland
A way to reach customers across Assam and the north-east in their own language.
Real conversations, the way they go.
How your agent can handle the calls that come up most in Assamese. These are examples, and you set the words.
Lead qualification
A computer course enquiry from someone in Guwahati.
Payment reminder
A small loan EMI past its due date, near Jorhat.
Customer support
A late order, from a customer in Dibrugarh.
How to try Assamese sensibly
This language is newer on our platform, so treat your first calls as a test. These steps will show you quickly whether it fits your customers.
Pick one simple job and a small group of customers. Have a native speaker listen to the recordings before you widen it.
Assamese and Bengali share most of a script but not the language. A converted Bengali script will sound wrong, and customers will notice.
Some customers may answer in Hindi or English. The agent stays in Assamese unless you turn on Multilingual mode, which lets it follow them.
Use "apuni" with customers. It is the respectful form. Test real calls before you rely on it. There is no ready-made template in Assamese yet.
Assamese travels with the call.
Inbound calls
A customer rings your number, and the agent picks up.
Web calls
A visitor talks from your website, with no phone needed.
Workflows
The next step runs from what was said on the call.
One agent speaking Assamese, with the script, the next step and the hand-over in one place.
Outbound calls
The agent rings your lead, within your calling hours.
Campaigns
A whole list, with each result saved on the contact.
Your team
A person takes over and reads what has been said.
How a call can open in Assamese.
Openings with a sample name and company. Those marked Example were written for this page rather than taken from a ready-made agent. You can change every word.
নমস্কাৰ, মই Priya ৰ সৈতে কথা পাতিছো নেকি? এইটো Sunrise ৰ পৰা ফোন।Can I speak with Priya? This call is from Sunrise.
নমস্কাৰ Priya, Sunrise ৰ পৰা আপোনাৰ clinic appointment ৰ বিষয়ে ফোন কৰিছো। এতিয়া কথা পাতিব পাৰিনে?Priya, this is Sunrise calling about your clinic appointment. Can we talk now?
নমস্কাৰ, আপুনি course ৰ বিষয়ে সুধিছিল। এইটো Sunrise ৰ পৰা ফোন, দুই মিনিট কথা পাতিব পাৰিনে?You asked about a course. This is Sunrise calling. Can we talk for two minutes?
Where you can use Assamese.
Pick the voice for each agent. Prices are on the pricing page.
Assamese questions, answered.
Which voice tiers speak Assamese?
Are there ready-made Assamese agents?
Can the agent follow a customer who changes language?
Can we change the tone and questions of Assamese calls?
How do I check the Assamese before customers hear it?
Does it connect to our CRM?
Can a person take over the call?
Every language, on one platform.
Try your first calls in Assamese, on your own list
অসমীয়াত আপোনাৰ প্ৰথম call পৰীক্ষা কৰি চাওক।
- Guwahati course enquiries
- Jorhat payment reminders
- Dibrugarh order support
- A small first test list
- Native speaker review