Telugu customers hear respect in "garu" and "andi" first.
మీ customers తో వారి తెలుగులోనే, గౌరవంగా మాట్లాడండి.
For Hyderabad lead calls, district reminders and support across Andhra Pradesh and Telangana, in Telugu that uses English where people do.
Talk to Riya, and ask for Telugu.
Riya starts in Hinglish in your browser, with no sign-up. Say "Telugu mein baat kijiye" and she follows you.
Hyderabad lead calls mix English freely. District calls stay closer to everyday Telugu. Write for the list in front of you.
Use "meeru", with "garu" after a name. Together they signal respect from the very first line.
Telugu is on all four voice tiers, with ready-made templates for jobs like order delivery, clinic appointments and school admissions.
Two states, three kinds of Telugu, one rule about respect
Telangana, coastal Andhra and Rayalaseema sound different from each other. What stays the same is that a business call has to show respect early.
A name alone sounds rude
"Srinivas" on its own is how a friend speaks. "Srinivas garu" is how a business calls. It costs one word and changes the whole call.
Urdu and Hindi are in the mix
Hyderabad speech often carries Urdu and Hindi words. A script written in pure coastal Telugu can sound like it came from somewhere else.
The small word on every line
"Avunu" becomes "avunandi" and "sare" becomes "sarenandi". Write it in. Without it, the agent sounds abrupt however polite the words are.
How the agent soundsSrinivas గారు, మీ site visit ఈ ఆదివారం పెట్టమంటారా అండి?Guntur is not Warangal
Coastal and Rayalaseema speech differ from Telangana speech in words and in rhythm. Try your script on your own list before you scale it up.
Give people a way to say when
A reminder in Telugu goes better as a question than a demand. Ask when they can pay, and then keep to what they said.
How the agent soundsపర్లేదండి. మీకు వీలైనప్పుడు చెప్పండి, నేను WhatsApp లో payment link పంపిస్తాను.Calls that reach the family
Appointment and admission calls often reach a parent or relative. Everyday Telugu, with the day and time said clearly, works for everyone listening.
Where Telugu calls happen.
హైదరాబాద్ నుండి తిరుపతి వరకు, గౌరవంతోనే మాట మొదలవుతుంది.
A guide, placed by rough position. Not to scale and not a map of boundaries.
Mainly spoken in
- Andhra Pradesh
- Telangana
Also spoken in
- Karnataka
- Tamil Nadu
- Odisha
- Maharashtra
- Puducherry
Hyderabad lead calls mix English freely, while district calls stay closer to everyday Telugu.
Real conversations, the way they go.
How your agent can handle the calls that come up most in Telugu. These are examples, and you set the words.
Lead qualification
A plot enquiry from a lead form in Hyderabad.
Payment reminder
A tractor loan EMI past its due date, in Guntur district.
Customer support
A clinic appointment that needs moving, from a patient in Vijayawada.
Test by region, not just by language
A Telugu script is rarely wrong everywhere. It tends to be right in one region and a little off in another, so listen to calls from each.
Written forms such as "మాట్లాడవచ్చా" are fine in a template, but spoken forms sound warmer. Read your script aloud and change what sounds like a letter.
Amounts, dates and flat numbers are usually said in English on city calls. District customers may prefer Telugu, so check which your list uses.
Everyday words can differ between the two states. If your list covers both, choose words that both understand rather than one region's favourite.
Use "meeru" with "garu" after a name. It signals respect straight away. Hyderabad speech often carries Urdu and Hindi words. Coastal and Rayalaseema speech differs, so test on your own list.
Telugu travels with the call.
Inbound calls
A customer rings your number, and the agent picks up.
Web calls
A visitor talks from your website, with no phone needed.
Workflows
The next step runs from what was said on the call.
One agent speaking Telugu, with the script, the next step and the hand-over in one place.
Outbound calls
The agent rings your lead, within your calling hours.
Campaigns
A whole list, with each result saved on the contact.
Your team
A person takes over and reads what has been said.
Real Telugu openings from our templates.
Each is the greeting from a ready-made agent, with a sample name and company. You can change every word.
నమస్కారం Priya, ఇది Sunrise నుండి మీ ఆర్డర్ డెలివరీ గురించి కాల్. ఇప్పుడు రెండు నిమిషాలు మాట్లాడవచ్చా?Priya, this is Sunrise calling about your order. Can we talk for two minutes?
నమస్కారం, Priya గారితో మాట్లాడవచ్చా? ఇది Sunrise నుండి కాల్.Can I speak with Priya? This call is from Sunrise.
నమస్కారం, ఇది Sunrise నుండి స్కూల్ అడ్మిషన్ల గురించి కాల్. ఇప్పుడు మాట్లాడటానికి సరైన సమయమేనా?This is Sunrise calling about school admission. Is this a good time to talk?
Where you can use Telugu.
Pick the voice for each agent. Prices are on the pricing page.
Telugu questions, answered.
Which voice tiers speak Telugu?
Are there ready-made Telugu agents?
Can the agent follow a customer who changes language?
Can we change the tone and questions of Telugu calls?
How do I check the Telugu before customers hear it?
Does it connect to our CRM?
Can a person take over the call?
Every language, on one platform.
Start your next list in Telugu, with garu on line one
మీ తర్వాతి call తెలుగులోనే మొదలుపెట్టండి.
- Hyderabad plot enquiries
- Guntur EMI reminders
- Vijayawada clinic calls
- Warangal admissions
- Tirupati order calls