Your phone rings most when the kitchen is busiest
An AI agent takes table and party enquiries for your restaurant within your calling hours, tells your staff what was asked, rings regulars and collects feedback.
Staff are carrying plates. The family booking for eight rings twice and goes elsewhere.
A birthday for fifty is worth a week of dinners, and it gets the same rushed answer as a takeaway.
You have their number from a delivery bill, and you have never once rung it.
Where a food business loses covers
A plate has thin margins, so a lost party booking or a lapsed regular hurts. Note that calling hours end at 9 pm IST, so late dinner calls stay with your staff.
Reservation calls go unanswered at peak
During the lunch or evening rush, your staff are with guests. A caller who cannot get through books the place next door.
Party and catering leads get a rushed reply
A wedding caterer or banquet manager gets the enquiry mid-service and forgets to ring back.
Regulars drift and nobody notices
A family that ate with you every month has not been back since summer. Your billing software knows this but does not say.
Tiffin and subscriptions end quietly
A monthly tiffin plan or a coffee subscription lapses, and the customer does not bother to renew.
Your own regulars order through an app
Someone who has eaten with you for years still orders through a marketplace, because nobody picks up your phone at seven.
- Table request noted
- Group size saved
- Staff confirm the table
The phone gets answered. Your staff keep serving.
The agent takes table and party enquiries within your calling hours and notes date, time and group size. Your staff confirm the table.
- The agentNotes date, time and group size for a table
- The agentSaves party details, rings regulars and collects feedback
- Your teamStaff confirm the table, and your manager quotes
What your team should watch.
Booking calls answered
Callers wanting a table or a party who reached someone during your hours.
The agent takes the call when your staff cannot.Orders that came to you directly
Repeat customers who rang you and did not go through an app.
Phone orders and calls to past customers land on the contact, so you can count them.Regulars who stopped coming
Past guests with no visit in a long time.
Campaigns reach the customers you pick, with a reason to return.Complaints heard only on review sites
Unhappy guests you learned about in public.
A feedback call asks while your manager can still make it right.From a hungry phone call to the regular table
A food business earns its margin from people who come back. Each of these is a moment it can miss.
The shape is a picture of the idea, not measured data.
- The line is busy, or nobody is free to pick up.
- Details get scribbled down and lost in the rush.
- A busy shift forgets to confirm, and the guest turns up unsure.
- A booking is forgotten, and the table stays empty.
- A problem reaches a review site before it reaches your manager.
- You have the number and never use it.
The jobs, drawn as they run.
Each job is a workflow you can change, step by step. WhatsApp and SMS use your own connected account, from the Growth plan.
Answer the booking call during the rush
The agent takes the call within your hours and notes the date, time and group size. Your staff confirm the table, because the agent does not see your floor.
A family with a table, and staff who kept serving- Voice callAgent answers and asks date, time and group size
- CRMSaves the request on the contact
- SMSWorkflow sends your address
- Your teamNotifies your floor manager to confirm
From your list to live calls.
No engineering team needed for any of this.
- 1
Bring your leads
Upload a CSV, connect Google Sheets or Facebook lead forms, or send them from your CRM.
- 2
Pick the job
Start from a ready-made agent where there is one, describe the job to Build with AI, or start blank.
- 3
Test it yourself
Talk to the agent in your browser. It takes test calls only until you press Go live.
- 4
Go live and watch
Add the numbers our team assigns you, set your calling hours, and watch each outcome as it lands.
It should sound like food and beverage.
The thing that gives an AI away isn't the voice, it's the silence around it. Put the right room behind your agent, and cover the real waits. Press play: this is the actual audio, not a mock-up.
Plates and a low murmur. A caller booking a table expects to hear that you are open.
Played only when the wait is real, like a specialist joining or a colleague's phone ringing. A one-second pause stays silent, the way it would with a person.
The agent rings your floor manager and drops them into the same live call, with the context handed over, so your customer never starts again. If nobody answers it takes a callback rather than promising someone who isn't coming. A supervisor can listen to any call, send the agent a private note the caller cannot hear, or take over entirely.
See how a handoff worksFood and beverage questions, answered.
Are these agents real?
Can I change what the agent says for my food and beverage business?
Which languages can it speak?
What does it do about calling rules?
Can a person take over a call?
How long does it take to get started?
What does it cost?
Pick up the phone without leaving the floor
Ring a test agent as someone planning a birthday for fifty and read what it noted. WhatsApp and SMS steps run on your own connected account, from the Growth plan. Email steps, hand-over to a person, Desks and Workspace come with Professional and Enterprise.