Languages ગુજરાતી

Gujarati traders often prefer to talk money in Gujarati.

તમારા customers સાથે એમની જ ગુજરાતીમાં વાત કરો.

For trader enquiries, loan reminders and order calls across Ahmedabad, Surat, Rajkot and Gujarati markets in Mumbai, in plain business Gujarati.

Live demo

Talk to Riya, and ask for Gujarati.

Riya starts in Hinglish in your browser, with no sign-up. Say "Gujarati mein baat kijiye" and she follows you.

Gujarati + EnglishBusiness words stay in English

Order, GST, payment and credit are said in English already. Everything around them should be simple Gujarati.

Tame, bhai, benRespect with a personal touch

Use "tame", and add "bhai" or "ben" after a name where your brand does.

Loan, order, courseTemplates to start from

Ready-made Gujarati templates cover jobs like loan reminders, Cash on Delivery confirmation and course enquiries, on all four voice tiers.

Why Gujarati matters

Money talk is easier in the language of the shop

Across Gujarat and Mumbai, many traders and small business owners do their real negotiating in Gujarati. A call about price or credit should meet them there.

Traders

They are working when you call

A shop owner answers between customers. Say who you are in the first line. You set your calling hours, within 9 am to 9 pm IST, so pick when the shop is quiet.

Credit

Payment terms are a real conversation

Credit days, advance and part payment matter to small businesses. Be plain about what you can offer, and do not let the agent promise more.

Bhai, ben

A name carries warmth

"Rameshbhai" is how the market speaks, and many customers expect it. Use it where it fits your brand, and pair it with "tame".

How the agent soundsRameshbhai, તમારા order નું payment ક્યારે કરશો? હું link મોકલી દઉં.
Three regions

Surat is not Rajkot

Saurashtra and Surat speech differ from Ahmedabad speech. Test on your own list, and keep the script plain if you are calling all three.

Paperwork

Be exact about bills and dates

A trader wants the invoice, the amount and the date to be right. Say them clearly, and offer to send the details.

How the agent soundsહા, GST bill ની details WhatsApp પર મોકલી દઉં છું. બીજું કંઈ જોઈએ છે?
Negotiation

A big order deserves a person

When a buyer wants to bargain on price, your sales team should take it. You can hand the call to a person on Professional and Enterprise.

Regional coverage

Where Gujarati calls happen.

અમદાવાદથી સુરત અને મુંબઈ સુધી, વેપારની વાત ગુજરાતીમાં.

Mainly spokenAlso spokenOther states

A guide, placed by rough position. Not to scale and not a map of boundaries.

Mainly spoken in

  • Gujarat
  • Daman and Diu

Also spoken in

  • Maharashtra
  • Rajasthan
  • Madhya Pradesh

Traders and small businesses across Gujarat and Mumbai often prefer to talk money in Gujarati.

Use cases

Real conversations, the way they go.

How your agent can handle the calls that come up most in Gujarati. These are examples, and you set the words.

Example conversation

Lead qualification

A wholesale price enquiry from a shop owner in Surat.

Customerહા, મેં enquiry કરી હતી. Wholesale pricing શું છે?
Agentઆભાર, Rameshbhai. Pricing quantity પર આધાર રાખે છે. તમને કેટલો order જોઈએ છે?
Customerશરૂઆતમાં નાનો order. Credit મળશે?
Agentએની વાત અમારી team કરશે. હું કાલે તમારો demo નક્કી કરું?
Example conversation

Payment reminder

A business loan EMI past its due date, in Rajkot.

Customerહા બોલો. આ મહિને થોડી તકલીફ છે.
Agentકંઈ વાંધો નહીં. તમારી EMI ની due date નીકળી ગઈ છે. ક્યારે ભરી શકશો?
Customerકાલે payment કરી દઈશ.
Agentસારું. હું WhatsApp પર payment link મોકલી દઉં છું.
Example conversation

Customer support

A late order, from a customer in Ahmedabad.

Customerમારો order હજી આવ્યો નથી. શું થયું?
Agentમાફ કરજો. તમારો order number કહેશો?
Customerમારી પાસે નથી. મારા નામથી જુઓ ને.
Agentસારું, તમારા નામે complaint નોંધી લઉં છું. Team આજે સાંજ સુધીમાં update આપશે.
Conversation nuance

Plain Gujarati beats polished Gujarati

The Gujarati of forms and notices is not the Gujarati of a market. Customers notice the difference in a single sentence.

Drop the formal words

A word like "પુષ્ટિ" for confirm is correct, but on a trader call "confirm" is what people say. Use the word they use.

Listen for Hindi at the edges

In Mumbai and on the borders, customers may mix in Hindi. The agent stays in Gujarati unless you turn on Multilingual mode, which lets it follow them.

Read amounts carefully

Traders hear a wrong figure straight away. Say lakh and thousand the way they do, and repeat the final amount once before you end the call.

Set it in your script

Use "tame" and add "bhai" or "ben" after a name where your brand does. Saurashtra and Surat speech differ from Ahmedabad speech, so test on your own list.

Everywhere you call

Gujarati travels with the call.

Inbound calls

A customer rings your number, and the agent picks up.

Web calls

A visitor talks from your website, with no phone needed.

Workflows

The next step runs from what was said on the call.

One agent speaking Gujarati, with the script, the next step and the hand-over in one place.

Outbound calls

The agent rings your lead, within your calling hours.

Campaigns

A whole list, with each result saved on the contact.

Your team

A person takes over and reads what has been said.

Call openings

Real Gujarati openings from our templates.

Each is the greeting from a ready-made agent, with a sample name and company. You can change every word.

Loan reminder
નમસ્તે, શું Priya સાથે વાત થઈ શકે? આ કૉલ Sunrise તરફથી છે.

Can I speak with Priya? This call is from Sunrise.

Order delivery
નમસ્તે Priya, આ Sunrise તરફથી તમારા કૅશ ઑન ડિલિવરી ઑર્ડરની પુષ્ટિ કરવા માટેનો કૉલ છે. શું અત્યારે બે મિનિટ વાત થઈ શકે?

Priya, this is Sunrise calling about your order. Can we talk for two minutes?

Course enquiry
નમસ્તે! આ કૉલ Sunrise તરફથી છે, તમે અમારા કોર્સ વિશે પૂછપરછ કરી હતી. શું અત્યારે વાત કરવાનો યોગ્ય સમય છે?

This call is from Sunrise. You asked about our courses. Is this a good time to talk?

Voice tiers

Where you can use Gujarati.

Pick the voice for each agent. Prices are on the pricing page.

StandardFrom StarterSpeaks Gujarati
UltraFrom GrowthSpeaks Gujarati
PremiumFrom ProfessionalSpeaks Gujarati
Ultra PremiumOn EnterpriseSpeaks Gujarati

How agents follow a customer who changes language →

FAQ

Gujarati questions, answered.

Which voice tiers speak Gujarati?
Standard, Ultra, Premium, Ultra Premium. What you can use also depends on your plan: Standard is on every plan, Ultra starts at Growth, Premium at Professional, and Ultra Premium is on Enterprise.
Are there ready-made Gujarati agents?
Yes, 6 of our ready-made agents have a Gujarati version, with a greeting written in Gujarati. You can edit everything before you go live.
Can the agent follow a customer who changes language?
Yes, if you turn on Multilingual mode for that agent. It then replies in the language the caller speaks. Without it, the agent stays in the language you chose.
Can we change the tone and questions of Gujarati calls?
Yes. You set the greeting, questions, level of formality, objection handling, when to hand over, and which details to capture, for each agent.
How do I check the Gujarati before customers hear it?
An agent takes test calls only until you press Go live. Call it yourself in your browser, ideally with a native speaker from your team, and adjust the script.
Does it connect to our CRM?
From the Growth plan, you can connect a CRM and your own WhatsApp or SMS account. Workflows decide what happens after each call, and you can test them first.
Can a person take over the call?
Yes. On Professional and Enterprise, the call can move to a person on the right desk with a private brief, and desks can have their own language.
Put Gujarati to work

Talk price and payment in the language of the market

આગલો call ગુજરાતીમાં જ શરૂ કરો.

  • Surat trader enquiries
  • Rajkot EMI reminders
  • Ahmedabad order support
  • Mumbai Gujarati markets
  • Vadodara course calls

Put AI Call Studio on your phone lines.

Book a 30-minute walkthrough, or call us right now: +91 922 222 8989