Confirm every COD before it ships.
Anaya confirms COD orders and addresses before dispatch, cuts fake orders and RTO losses, and keeps customers updated, in their language. Tap to hear her.
Talk to Anaya now · she runs the call and captures leads · no signup
Tap to talk to Anaya, our COD confirmation agent.
Works with the tools your team already runs on
Built for COD confirmation.
Confirm intent
Confirm the customer still wants the order before you dispatch it.
Verify address
Verify and fix delivery addresses on the call to avoid failed deliveries.
Order updates
Proactively update customers on dispatch, delivery and returns.
What happens on every call.
A lead comes in
A new enquiry, form-fill or uploaded list triggers a call in seconds, with no waiting for a free telecaller.
Anaya calls instantly
She dials right away and speaks natural Hinglish, or any of 12 Indian languages, with real pauses and instant barge-in.
Runs the call
She works through the COD confirmation, follows your script and answers from your own information, handling questions and objections live.
Captures & hands off
Name, number and intent are saved to your leads and CRM, and warm ones are booked in or passed to your team.
Natural Hinglish, on brand, on script.
Anaya speaks the way your customers actually talk, follows your guardrails, and answers from your own information. Every call, the same quality.
- Hinglish plus 12 Indian languages, auto-switching
- Answers from your own scripts and data
- Interruptible, real-time replies in about half a second
The call that fills your pipeline.
As Anaya talks, she captures the caller's name, number, company and city and saves it straight to your leads, so nothing is lost and your team follows up on the warm ones first.
- Name, phone, company and city, captured live
- Saved straight to your leads and CRM
- Auto follow-up on WhatsApp or SMS
- Every call scored and dispositioned
- Fewer returns, more delivered orders.
It should sound like cod confirmation.
The thing that gives an AI away isn't the voice, it's the silence around it. Put the right room behind your agent, and cover the real waits. Press play: this is the actual audio, not a mock-up.
The customer hears the shop their parcel came from, which is exactly the reassurance a COD confirmation is for.
Played only when the wait is real, like a specialist joining or a colleague's phone ringing. A one-second pause stays silent, the way it would with a person.
The agent rings your support desk, with the order already open and drops them into the same live call, with the context handed over, so your customer never starts again. If nobody answers it takes a callback rather than promising someone who isn't coming. A supervisor can listen to any call, whisper to the agent unheard, or take over entirely.
See how a handoff worksBuilt for regulated Indian calling.
TRAI DND & consent
Honours DND registries and plays recording-consent disclaimers, in the caller's language.
RBI calling windows
Collections calls only run inside compliant IST hours, automatically.
Encrypted by default
Sensitive fields and API keys are encrypted at rest; secrets are redacted from logs.
Role-based access
Owner, admin, manager and agent roles, with per-tenant data isolation.
India data residency
Your calls and data stay in-region, on infrastructure you can self-host.
Full audit trail
Every admin action and call outcome is logged, exportable and searchable.
How cod confirmation calling is set up.
Playbooks showing how a Anaya-style agent runs the call. See all use cases →
Confirming every COD order before it ships
Confirming intent and address before dispatch raised first-attempt delivery and cut the double shipping cost of returns.
Read the story →Fixing bad addresses before the parcel leaves
Delivery addresses were verified and corrected on a quick call before dispatch, so fewer parcels failed on a wrong or incomplete address.
Read the story →Screening high-value and suspicious COD orders
High-value and risky COD orders were verified before dispatch, cutting fraud and costly returns on expensive items.
Read the story →COD confirmation across every industry.
The same job, tuned to your sector. See all industries →
Everything about your COD confirmation agent.
Does Anaya really sound human on a call?
How does Anaya handle COD confirmation?
Which languages can it speak?
Is it compliant with Indian telecom rules?
How long does it take to get started?
Does it work for my industry?
Put your COD confirmation on autopilot.
Talk to Anaya above, then build your own in minutes. Free to start.