Odia customers need the amount said clearly, then said again.
ଆପଣଙ୍କ customer ଙ୍କ ସହ ତାଙ୍କ ଓଡ଼ିଆରେ କଥା ହୁଅନ୍ତୁ।
For microfinance reminders, utility calls and government-linked outreach across Odisha, from Cuttack to Sambalpur, in simple and respectful Odia.
Talk to Riya, and ask for Odia.
Riya starts in Hinglish in your browser, with no sign-up. Say "Odia mein baat kijiye" and she follows you.
Keep numbers and product names simple. Leave words like EMI and bill in English, and repeat payment amounts clearly.
Use "apana" with customers. It is the respectful form on a business call.
There is a ready-made Odia payment reminder template. For other jobs you write the script. Available on Standard, Premium and Ultra Premium voices.
These calls are about clarity before anything else
Microfinance, power bills, public schemes: the customer needs to know what is due, how much and by when. Clear Odia does that better than clever sales lines.
Repeat what matters
An amount or a date heard once on a noisy line is easy to miss. Write your script to repeat it once, slowly, before moving on.
Reminders with respect
Microfinance customers often deal with small sums and tight weeks. A short, polite call that asks when they can pay respects both.
Name the day, not just the date
"Friday" is often easier to remember than a date on its own. Say the day, then say it again so it sticks.
How the agent soundsଆପଣଙ୍କ EMI ର due date ଶୁକ୍ରବାର। ମୁଁ ପୁଣି ଥରେ କହୁଛି, ଶୁକ୍ରବାର।Sambalpur does not sound like Cuttack
Coastal Odia is the usual standard. Western Odisha has its own Sambalpuri speech, and the south differs again, so test on your own list.
A bill call should not sound like a threat
State the service, the bill and the way to pay. Avoid words from official notices, which frighten people more than they inform them.
How the agent soundsଆପଣଙ୍କ electricity bill ବାକି ଅଛି। ମୁଁ WhatsApp ରେ payment link ପଠାଇ ଦେଉଛି।Public programmes reach many kinds of people
Government-linked calls may reach people who are not used to phone surveys or service calls. Say who is calling and why, in plain Odia, first.
Where Odia calls happen.
କଟକରୁ ସମ୍ବଲପୁର ପର୍ଯ୍ୟନ୍ତ, ସରଳ ଓଡ଼ିଆରେ କଥା ହେବା।
A guide, placed by rough position. Not to scale and not a map of boundaries.
Mainly spoken in
- Odisha
Also spoken in
- Jharkhand
- West Bengal
- Chhattisgarh
- Andhra Pradesh
Useful for microfinance reminders, utilities and government-linked outreach across Odisha.
Real conversations, the way they go.
How your agent can handle the calls that come up most in Odia. These are examples, and you set the words.
Lead qualification
A small shop loan enquiry from someone near Berhampur.
Payment reminder
A microfinance EMI past its due date, near Cuttack.
Customer support
A wrong electricity bill, from a customer in Sambalpur.
Keep the Odia simple, and the pace slow
The Odia of official letters is heavy with Sanskrit words. Most people on these calls would rather hear what a helpful neighbour would say.
Words from government notices sound severe. The template word for "reminder" reads fine on paper, but on a call, plain everyday words work better.
A long scheme or product name is hard to catch on the phone. Use the short name people already use, and say it the same way each time.
Odia script and sound have their own rules. Listen to a real test call, and if a word comes out wrong, spell it differently in your script.
Use "apana" with customers. It is the respectful form on a business call. Keep numbers and product names simple, and repeat payment amounts clearly.
Odia travels with the call.
Inbound calls
A customer rings your number, and the agent picks up.
Web calls
A visitor talks from your website, with no phone needed.
Workflows
The next step runs from what was said on the call.
One agent speaking Odia, with the script, the next step and the hand-over in one place.
Outbound calls
The agent rings your lead, within your calling hours.
Campaigns
A whole list, with each result saved on the contact.
Your team
A person takes over and reads what has been said.
How a call can open in Odia.
Openings with a sample name and company. Those marked Example were written for this page rather than taken from a ready-made agent. You can change every word.
ନମସ୍କାର, ମୁଁ Priyaଙ୍କ ସହିତ କଥା ହେଉଛି କି? ଏହା Sunrise ତରଫରୁ ଏକ ଛୋଟ ସ୍ମାରକ କଲ୍।Am I speaking with Priya? A short reminder call from Sunrise.
ନମସ୍କାର Priya, Sunrise ରୁ ଆପଣଙ୍କ କ୍ଲିନିକ ଆପଏଣ୍ଟମେଣ୍ଟ ବିଷୟରେ କଲ କରୁଛୁ। ଏବେ କଥା ହୋଇପାରିବ କି?Priya, this is Sunrise calling about your clinic appointment. Can we talk now?
ନମସ୍କାର, ଆପଣ କୋର୍ସ ବିଷୟରେ ପଚାରିଥିଲେ। ଏହା Sunrise ରୁ କଲ, ଦୁଇ ମିନିଟ କଥା ହୋଇପାରିବ କି?You asked about a course. This is Sunrise calling. Can we talk for two minutes?
Where you can use Odia.
Pick the voice for each agent. Prices are on the pricing page.
Odia questions, answered.
Which voice tiers speak Odia?
Are there ready-made Odia agents?
Can the agent follow a customer who changes language?
Can we change the tone and questions of Odia calls?
How do I check the Odia before customers hear it?
Does it connect to our CRM?
Can a person take over the call?
Every language, on one platform.
Make your next Odisha call clear enough to act on
ପରବର୍ତ୍ତୀ call ଓଡ଼ିଆରେ ହିଁ ଆରମ୍ଭ କରନ୍ତୁ।
- Microfinance reminders
- Utility bill calls
- Government-linked outreach
- Cuttack service calls
- Sambalpur loan follow-ups