Subscribers forget before they ever decide to leave
An AI agent calls subscribers and ticket buyers about renewals, failed payments and new releases, and passes advertisers and complaints to your team.
A card expires, the auto-pay fails, and your subscriber drifts off without meaning to.
A print or magazine subscription ran out and the reader assumed someone would tell them.
A tour stop is selling slowly, and past ticket buyers in that city have not heard a thing.
Where an audience slips away
Attention is hard to win and easy to lose. Most subscribers do not leave because of your content: they simply stop thinking of you.
Annual renewals lapse without a word
A year is long, and the renewal email looks like every other. Subscribers who still like you just do not act.
Failed payments look like churn
A bank mandate fails after its limit changes. Your system retries, your emails go unread, and access stops.
Regional viewers want their own language
An OTT app or local channel serves a Bengali or Telugu audience, and its reminders arrive in English.
Tickets go unsold in the last few days
A concert or play has seats left in one city, and past buyers there have no idea it is on.
Advertiser leads wait for a sales rep
A local business asks for rates on your site or radio slot. Your ad-sales person is out on visits all day.
- Renewal call done
- Payment explained
- Group booking to box office
Renewals on the call. Advertisers for your team.
The agent calls subscribers and ticket buyers about renewals, failed payments and new releases.
- The agentRings ahead of the plan's end date
- The agentExplains a failed payment to the subscriber
- Your teamTeam takes advertisers, group bookings and complaints
What your team should watch.
Renewals before the end date
Subscribers who continued without a gap.
Date-based calls run ahead of the plan end.Subscribers lost to failed payments
People who left because a payment failed, and not because they chose to.
A call reaches them when emails do not.Win-backs
Past subscribers who returned.
Campaigns ring the lapsed list with a reason to return, such as a new season.Seats sold by campaign
Tickets bought after a call to past buyers.
City-wise campaigns reach them while the show is still on sale.From first viewer to next season
A subscriber is someone you keep reminding that you exist. Every stage here has a moment where it stops.
The shape is a picture of the idea, not measured data.
- They came for one show and never went further.
- A quiet month, and the habit is gone.
- The reminder email goes unread.
- A mandate fails and nobody tells them.
- A doubt about the price goes unanswered.
- Lapsed subscribers never hear about the new season.
The jobs, drawn as they run.
Each job is a workflow you can change, step by step. WhatsApp and SMS use your own connected account, from the Growth plan.
Remind them while they still care
A workflow on the plan end date rings the subscriber, says what is coming up and asks if they will continue.
A subscriber who chose to stay- WaitWaits until a week before the plan ends
- Voice callAgent reminds them and asks if they will continue
- WhatsAppIf they agree, workflow sends the renewal link
- DoneRenewed, later, or asked not to be called
From your list to live calls.
No engineering team needed for any of this.
- 1
Bring your leads
Upload a CSV, connect Google Sheets or Facebook lead forms, or send them from your CRM.
- 2
Pick the job
Start from a ready-made agent where there is one, describe the job to Build with AI, or start blank.
- 3
Test it yourself
Talk to the agent in your browser. It takes test calls only until you press Go live.
- 4
Go live and watch
Add the numbers our team assigns you, set your calling hours, and watch each outcome as it lands.
It should sound like media and entertainment.
The thing that gives an AI away isn't the voice, it's the silence around it. Put the right room behind your agent, and cover the real waits. Press play: this is the actual audio, not a mock-up.
A subscriber desk with people on it. It makes a renewal call sound like the service they signed up for.
Played only when the wait is real, like a specialist joining or a colleague's phone ringing. A one-second pause stays silent, the way it would with a person.
The agent rings your subscriber support team and drops them into the same live call, with the context handed over, so your customer never starts again. If nobody answers it takes a callback rather than promising someone who isn't coming. A supervisor can listen to any call, send the agent a private note the caller cannot hear, or take over entirely.
See how a handoff worksMedia and entertainment questions, answered.
Are these agents real?
Can I change what the agent says for my media and entertainment business?
Which languages can it speak?
What does it do about calling rules?
Can a person take over a call?
How long does it take to get started?
What does it cost?
Remind your audience before they forget you
Ring a test agent as a subscriber whose payment failed and hear how it explains that. WhatsApp and SMS steps run on your own connected account, from the Growth plan. Email steps, hand-over to a person, Desks and Workspace come with Professional and Enterprise.