Languages कोंकणी

In Goa, "tumi" and "baab" make a call sound like a neighbour.

तुमच्या customers कडेन तांच्याच कोंकणींत उलयात.

In beta on Standard voices, so test it on your own calls: for clinic, retail and service calls in Goa and along the Konkan and Karnataka coast.

Beta. Konkani is in beta on Standard voices. Test it on your own calls before you rely on it.

Demo on request

See Konkani on a guided demo.

The open demo line does not speak Konkani yet. Book a session and we will test it with you on a real call.

Book a demo
In betaTest before you rely on it

Konkani is labelled beta in the product. Expect rough edges, and try it on your own list with a native speaker listening.

Standard voicesWhere you can use it

Konkani is available on Standard voices only. There is no ready-made template yet, so you write the script.

Tumi, baab, baiRespect with a local sound

Use "tumi" with customers, with "baab" or "bai" where your brand does. Those two words sound unmistakably local.

Why Konkani matters

Goa will talk to you in English. Konkani is the warmer door.

Many customers in Goa are comfortable in English, Hindi or Marathi, so Konkani is rarely the only option. It is the one that sounds like home.

Goa

A small place that knows its own

Goa is a close-knit market, where a clinic or a shop is often known by name. A local-sounding call fits that better than a national script.

Many Konkanis

The coast has several

Konkani from Goa, Karwar and Mangaluru differs, and so does the speech of different communities. Decide who you are calling before you write.

Short lines

Keep it simple

A beta language is best tested with short sentences. They are easier for a native speaker to check, and easier for a customer to follow.

How the agent soundsनमस्कार baab. तुमच्या order विशीं call आसा. आतां उलोवंक जाता?
Three scripts

Know how your reviewer reads

Konkani is written in Devanagari, in Roman in Goa, and in Kannada around Mangaluru. Customers only hear it, but your reviewer has to read it.

Reminders

A good first job to try

A short clinic or payment reminder has a clear script and an obvious result, which makes it a sensible first test before harder calls.

How the agent soundsजाता. हांव WhatsApp चेर payment link धाडटां.
Language changes

One customer, several languages

A customer may move to English, Hindi or Marathi. The agent stays in Konkani unless you turn on Multilingual mode, which lets it follow them.

Regional coverage

Where Konkani calls happen.

गोंयांतल्यान कोंकण दर्यादेगेर, उलोवप कोंकणींत.

Mainly spokenAlso spokenOther states

A guide, placed by rough position. Not to scale and not a map of boundaries.

Mainly spoken in

  • Goa

Also spoken in

  • Karnataka
  • Maharashtra
  • Kerala

A way to reach customers in Goa and along the Konkan coast.

Use cases

Real conversations, the way they go.

How your agent can handle the calls that come up most in Konkani. These are examples, and you set the words.

Example conversation

Lead qualification

A dental clinic enquiry from someone in Margao.

Customerव्हय, हांवें form भरलो. Treatment ची price कितली?
Agentदेव बरें करूं. Price treatment चेर आदारून आसा. तुमकां कसली treatment जाय?
Customerदांताची treatment. Saturday चेर appointment मेळटली?
Agentव्हय, मेळटली. शेनवारा सकाळची appointment घालूं?
Example conversation

Payment reminder

A small loan EMI past its due date, in Ponda.

Customerव्हय, सांगात. ह्या म्हयन्यांत थोडी अडचण आसा.
Agentकांय हरकत ना. तुमच्या EMI ची due date गेल्या. तुमी केन्ना दितले?
Customerफाल्यां payment करतलों.
Agentजाता. हांव WhatsApp चेर payment link धाडटां.
Example conversation

Customer support

A late order, from a customer in Mapusa.

Customerम्हजो order अजून आयलो ना. कितें जालें?
Agentमाफ करात. तुमचो order number सांगतले?
CustomerNumber मेळना. म्हज्या नांवान पळयात.
Agentजाता, तुमच्या नांवान complaint बरयतां. Team आयज सांजवेळा मेरेन update दितली.
Conversation nuance

How to try Konkani while it is in beta

Beta means exactly that. Use your first calls to learn whether it fits your customers, and keep another language ready for the rest of your list.

Marathi with new endings is not Konkani

The two share a script and some words, so conversions are tempting. A Konkani speaker hears the difference straight away, so start from a native draft.

Choose your community's words

Goan Catholic and Goan Hindu speech can differ in everyday words. If your list is mixed, ask your reviewer to choose words that both will accept.

Start with a small list

Pick one simple job and a small group of customers. Listen to the recordings with your reviewer before you make any decision to widen it.

Set it in your script

Use "tumi" with customers, with "baab" or "bai" where your brand does. In beta on Standard voices only. Test real calls before you rely on it.

Everywhere you call

Konkani travels with the call.

Inbound calls

A customer rings your number, and the agent picks up.

Web calls

A visitor talks from your website, with no phone needed.

Workflows

The next step runs from what was said on the call.

One agent speaking Konkani, with the script, the next step and the hand-over in one place.

Outbound calls

The agent rings your lead, within your calling hours.

Campaigns

A whole list, with each result saved on the contact.

Your team

A person takes over and reads what has been said.

Call openings

How a call can open in Konkani.

Openings with a sample name and company. Those marked Example were written for this page rather than taken from a ready-made agent. You can change every word.

Payment reminderExample
नमस्कार, हांव Priya कडेन उलयतां मू? हो Sunrise कडल्यान कॉल.

Can I speak with Priya? This call is from Sunrise.

Clinic appointmentExample
नमस्कार Priya, Sunrise कडल्यान तुमच्या clinic appointment विशीं कॉल. आतां उलोवंक जातलें मू?

Priya, this is Sunrise calling about your clinic appointment. Can we talk now?

Course enquiryExample
नमस्कार, तुमी course विशीं विचारिल्लें. हो Sunrise कडल्यान कॉल, दोन मिनटां उलोवंक जातलें मू?

You asked about a course. This is Sunrise calling. Can we talk for two minutes?

Voice tiers

Where you can use Konkani.

Pick the voice for each agent. Prices are on the pricing page.

StandardFrom StarterSpeaks Konkani
UltraFrom GrowthNot on this tier
PremiumFrom ProfessionalNot on this tier
Ultra PremiumOn EnterpriseNot on this tier

How agents follow a customer who changes language →

FAQ

Konkani questions, answered.

Which voice tiers speak Konkani?
Standard. What you can use also depends on your plan: Standard is on every plan, Ultra starts at Growth, Premium at Professional, and Ultra Premium is on Enterprise.
Are there ready-made Konkani agents?
Not yet. You can still set any agent to Konkani, write your own greeting, or describe the job to Build with AI.
Can the agent follow a customer who changes language?
Yes, if you turn on Multilingual mode for that agent. It then replies in the language the caller speaks. Without it, the agent stays in the language you chose.
Can we change the tone and questions of Konkani calls?
Yes. You set the greeting, questions, level of formality, objection handling, when to hand over, and which details to capture, for each agent.
How do I check the Konkani before customers hear it?
An agent takes test calls only until you press Go live. Call it yourself in your browser, ideally with a native speaker from your team, and adjust the script.
Does it connect to our CRM?
From the Growth plan, you can connect a CRM and your own WhatsApp or SMS account. Workflows decide what happens after each call, and you can test them first.
Can a person take over the call?
Yes. On Professional and Enterprise, the call can move to a person on the right desk with a private brief, and desks can have their own language.
Put Konkani to work

Try your first calls in Konkani, while it is in beta

पयलो call कोंकणींत करून पळयात.

  • Margao clinic calls
  • Ponda payment reminders
  • Mapusa order support
  • A small first test list
  • Native speaker review

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