Beyond Bengaluru, Karnataka responds to a call in Kannada.
ನಿಮ್ಮ customers ಜೊತೆ ಅವರ ಕನ್ನಡದಲ್ಲೇ ಮಾತಾಡಿ.
For loan reminders, order calls and course enquiries from Bengaluru to Hubballi, Mysuru and Mangaluru, in Kannada that opens warmly and stays simple.
Talk to Riya, and ask for Kannada.
Riya starts in Hinglish in your browser, with no sign-up. Say "Kannada mein baat kijiye" and she follows you.
Bengaluru calls take more English. Outside the city, keep it closer to everyday Kannada, with words like EMI and order left as they are.
Use "neevu", and "avare" after a name, with "saar" or "madam" where it suits your brand.
Ready-made Kannada templates cover jobs like loan reminders, Cash on Delivery confirmation and course enquiries, on all four voice tiers.
Bengaluru is not all of Karnataka
Teams based in Bengaluru often assume English or Hindi will do. Customers in the rest of the state tend to respond better to a call that opens in Kannada.
One state, two kinds of call
A Whitefield software engineer and a Haveri shop owner should not get one script. Plan an English-heavy version and an everyday Kannada version.
A polite ending on every name
"Ramesh avare" shows respect where "Ramesh" alone sounds like a teacher calling the register. Add it to every name in your script.
The first line sets it up
A short "namaskara" with the customer's name and the reason for calling does more than a long company introduction.
How the agent soundsನಮಸ್ಕಾರ Ramesh ಅವರೇ. ನಿಮ್ಮ course demo ನಾಳೆ ಇಡೋಣವಾ?Hubballi does not sound like Mysuru
North Karnataka speech differs from the south, and the coast has its own. Test on your own list, and keep your words simple if you cover them all.
Keep them gentle and short
State the reason once, ask when the customer can pay, and note the answer. A polite "saar" or "madam" helps where your brand uses it.
How the agent soundsಪರವಾಗಿಲ್ಲ ಸರ್. ಯಾವಾಗ payment ಮಾಡ್ತೀರಿ ಹೇಳಿ, ನಾನು link ಕಳಿಸ್ತೀನಿ.Not everyone in Bengaluru speaks Kannada
If your city list is mixed, the agent stays in the language you set. Turn on Multilingual mode to let it follow a caller who changes language.
Where Kannada calls happen.
ಬೆಂಗಳೂರಿನಿಂದ ಬೆಳಗಾವಿವರೆಗೆ, ಮಾತು ಕನ್ನಡದಲ್ಲೇ ಚೆನ್ನ.
A guide, placed by rough position. Not to scale and not a map of boundaries.
Mainly spoken in
- Karnataka
Also spoken in
- Maharashtra
- Andhra Pradesh
- Goa
- Telangana
- Kerala
- Tamil Nadu
Beyond Bengaluru, customers in Karnataka respond better to a call that opens in Kannada.
Real conversations, the way they go.
How your agent can handle the calls that come up most in Kannada. These are examples, and you set the words.
Lead qualification
A course enquiry from a young professional in Mysuru.
Payment reminder
A small business loan EMI past its due date, in Hubballi.
Customer support
A late order, from a customer in Mangaluru.
What to check before you scale a Kannada script
Kannada scripts tend to be written by someone in Bengaluru and heard by someone who is not. Check these gaps first.
"ಮಾಡುತ್ತೇನೆ" is correct on paper and "ಮಾಡ್ತೀನಿ" is what people say. Write the spoken form, or the agent sounds like a radio announcer.
"Saar" and "madam" are common and friendly, but not every brand wants them. Choose once, and do not put them in each sentence.
Translating "due date" or "Cash on Delivery" into pure Kannada slows the call. Customers already use the English, so leave it in.
Use "neevu" and "avare" after a name, with "saar" or "madam" where it suits your brand. Bengaluru calls take more English. North Karnataka speech differs, so test on your own list.
Kannada travels with the call.
Inbound calls
A customer rings your number, and the agent picks up.
Web calls
A visitor talks from your website, with no phone needed.
Workflows
The next step runs from what was said on the call.
One agent speaking Kannada, with the script, the next step and the hand-over in one place.
Outbound calls
The agent rings your lead, within your calling hours.
Campaigns
A whole list, with each result saved on the contact.
Your team
A person takes over and reads what has been said.
Real Kannada openings from our templates.
Each is the greeting from a ready-made agent, with a sample name and company. You can change every word.
ನಮಸ್ಕಾರ, Priya ಅವರ ಜೊತೆ ಮಾತನಾಡಬಹುದೇ? ಇದು Sunrise ಕಡೆಯಿಂದ ಕರೆ.Can I speak with Priya? This call is from Sunrise.
ನಮಸ್ಕಾರ Priya, ನಿಮ್ಮ ಕ್ಯಾಶ್ ಆನ್ ಡೆಲಿವರಿ ಆರ್ಡರ್ ಅನ್ನು ಖಚಿತಪಡಿಸಲು Sunrise ಕಡೆಯಿಂದ ಕರೆ ಮಾಡುತ್ತಿದ್ದೇವೆ. ಈಗ ಎರಡು ನಿಮಿಷ ಮಾತನಾಡಬಹುದೇ?Priya, this is Sunrise calling about your order. Can we talk for two minutes?
ನಮಸ್ಕಾರ! ಇದು Sunrise ಕಡೆಯಿಂದ ಕರೆ, ನೀವು ನಮ್ಮ ಕೋರ್ಸ್‌ಗಳ ಬಗ್ಗೆ ವಿಚಾರಿಸಿದ್ದಿರಿ. ಈಗ ಮಾತನಾಡಲು ಸರಿಯಾದ ಸಮಯವೇ?This call is from Sunrise. You asked about our courses. Is this a good time to talk?
Where you can use Kannada.
Pick the voice for each agent. Prices are on the pricing page.
Kannada questions, answered.
Which voice tiers speak Kannada?
Are there ready-made Kannada agents?
Can the agent follow a customer who changes language?
Can we change the tone and questions of Kannada calls?
How do I check the Kannada before customers hear it?
Does it connect to our CRM?
Can a person take over the call?
Every language, on one platform.
Take your next call beyond Bengaluru, in Kannada
ಮುಂದಿನ call ಕನ್ನಡದಲ್ಲೇ ಶುರು ಮಾಡಿ.
- Mysuru course enquiries
- Hubballi EMI reminders
- Mangaluru order calls
- Belagavi service calls
- Bengaluru lead follow-ups