Confirm every COD before it ships.
Priya confirms COD orders and addresses before dispatch, cuts fake orders and RTO losses, and keeps customers updated, in their language. Tap to hear her.
Talk to Priya now · she pitches, qualifies and captures leads · no signup
Tap to talk to Priya, our d2c & e-commerce agent.
Works with the tools your team already runs on
Built for d2c & e-commerce calling.
COD confirmation
Confirm intent and address before dispatch, so fake orders and RTO drop.
Address checks
Verify and fix delivery addresses on the call to avoid failed deliveries.
Order updates
Proactively update customers on dispatch, delivery and returns.
What happens on every call.
A lead comes in
A new enquiry, form-fill or uploaded list triggers a call in seconds, with no waiting for a free telecaller.
Priya calls instantly
She dials right away and speaks natural Hinglish, or any of 12 Indian languages, with real pauses and instant barge-in.
Runs the call
She works through the d2c & e-commerce calls, follows your script and answers from your own information, handling questions and objections live.
Captures & hands off
Name, number and intent are saved to your leads and CRM, and warm ones are booked in or passed to your team.
Natural Hinglish, on brand, on script.
Priya speaks the way your customers actually talk, follows your guardrails, and answers from your own information. Every call, the same quality.
- Hinglish plus 12 Indian languages, auto-switching
- Answers from your project, policy or catalogue
- Interruptible, real-time replies in about half a second
The call that fills your pipeline.
As Priya talks, she captures the caller's name, number, company and city and saves it straight to your leads, so nothing is lost and your team follows up on the warm ones first.
- Name, phone, company and city, captured live
- Saved straight to your leads and CRM
- Auto follow-up on WhatsApp or SMS
- Every call scored and dispositioned
- Fewer returns, more delivered orders.
It should sound like d2c & e-commerce.
The thing that gives an AI away isn't the voice, it's the silence around it. Put the right room behind your agent, and cover the real waits. Press play: this is the actual audio, not a mock-up.
A retail floor with a scanner beeping. The customer hears a shop, which is exactly where their order is.
Played only when the wait is real, like a specialist joining or a colleague's phone ringing. A one-second pause stays silent, the way it would with a person.
The agent rings your support desk, with the order already open in front of them and drops them into the same live call, with the context handed over, so your customer never starts again. If nobody answers it takes a callback rather than promising someone who isn't coming. A supervisor can listen to any call, whisper to the agent unheard, or take over entirely.
See how a handoff worksBuilt for regulated Indian calling.
TRAI DND & consent
Honours DND registries and plays recording-consent disclaimers, in the caller's language.
RBI calling windows
Collections calls only run inside compliant IST hours, automatically.
Encrypted by default
Sensitive fields and API keys are encrypted at rest; secrets are redacted from logs.
Role-based access
Owner, admin, manager and agent roles, with per-tenant data isolation.
India data residency
Your calls and data stay in-region, on infrastructure you can self-host.
Full audit trail
Every admin action and call outcome is logged, exportable and searchable.
How d2c & e-commerce calling is set up.
Playbooks showing how a Priya-style agent runs the call. See all industries →
Confirming COD intent before dispatch
Cash-on-delivery orders were confirmed and addresses verified before dispatch, cutting fake orders and return-to-origin losses without slowing fulfilment.
Read the story →Proactive order updates that cut support tickets
Customers were proactively updated on dispatch, delivery and returns, so fewer anxious support tickets came in and more parcels were accepted.
Read the story →Winning back lapsed customers with a timely call
Customers due for a repeat order were called before they lapsed, lifting repeat purchase rate for a consumable product.
Read the story →The jobs your d2c & e-commerce agent runs.
Priya handles these end to end, tuned to your business. See all use cases →
COD confirmation
Confirm every COD order and address before dispatch to cut RTO and fake orders.
See the use case →Cart recovery
Win back shoppers who left items behind, answering the doubt that stopped them.
See the use case →Feedback & surveys
Run NPS and CSAT after every interaction, at scale, in the customer's language.
See the use case →Everything about your d2c & e-commerce agent.
Does Priya really sound human on a call?
What d2c & e-commerce calls can Priya handle?
Which languages can it speak?
Is it compliant with Indian telecom rules?
How long does it take to get started?
What does it cost?
Put your d2c & e-commerce calling on autopilot.
Talk to Priya above, then build your own in minutes. Free to start.