Playbook

Recovering failed auto-pay and subscription renewals

Customers whose auto-pay failed were called to update payment and keep their subscription, cutting involuntary churn.

Job · Involuntary churnAgent · JayaSector · Payment reminders
10Indian languages, plus Hinglish
4voice pipelines, Standard to Ultra Premium
₹5.5per minute, starting rate
24/7the agent answers, no shifts

The problem this solves

Silent involuntary churn

A failed card or mandate quietly cancelled subscriptions from customers who fully intended to keep paying.

Dunning emails ignored

Automated failure emails went unread, so recoverable customers churned.

How the agent is set up

Call on a failed payment

Jaya called customers whose auto-pay failed, explained it simply, and helped them update payment.

Save the subscription

Most customers restored payment on the call, keeping the subscription alive.

It runs on the payment reminders agent you can talk to live right now, built on the same calling stack and pay-per-minute pricing as every other agent.

Try it on your own call

This is a playbook, not a customer story. There is no client name here and no result to quote, because we do not have one to publish yet. What you can do is talk to a live agent, interrupt it, and see whether it handles this job the way the page says it does. Then build your own against your script.

Start today

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