The problem this solves
Bad addresses failed delivery
Incomplete or wrong addresses caused failed attempts and returns, especially for first-time buyers.
No check before dispatch
Orders shipped on whatever address was typed at checkout.
How the agent is set up
Verify on the call
Anaya confirmed and corrected the delivery address with the customer before the parcel was dispatched.
Confirm intent too
The same call confirmed the customer still wanted the COD order.
It runs on the cod confirmation agent you can talk to live right now, built on the same calling stack and pay-per-minute pricing as every other agent.
Try it on your own call
This is a playbook, not a customer story. There is no client name here and no result to quote, because we do not have one to publish yet. What you can do is talk to a live agent, interrupt it, and see whether it handles this job the way the page says it does. Then build your own against your script.